Frequent questions
Please read our frequently asked questions before sending us a message.
You have to send the package with the order reference inside to the following address:
RUBY ABALORIO S.L.
Avda. de la Cova 35
Manises (46940) Valencia, Spain
No, there is no minimum purchase amount.
To get free shipping on:
Spain and Portugal in the Peninsula.
€50 VAT Incl.
Yes, you can also make purchases as guests.
You can leave us all your doubts and requests.
We cannot modify the orders once the payment is finished, for any change you can cancel and make a new one.
No, but you can place an order with all items and pay only once for shipping.
Most of the products yes, but some products may vary due to current offers, etc…
Once the order is finished, you will receive an order confirmation email. You can also check your order history by accessing your account if you are registered.
If, accessing your account, access orders, there it will appear what state you are in.
If you have placed the order as a guest, you can check its status and manage it from the confirmation email.
From 1 to 3 days in Spain and Portugal Peninsula.
From 3 to 5 days in Islands.
From 4 to 7 days in Europe.
Yes, but there may be color variations depending on the screen you are accessing.
You can contact us through email: infopackra@gmail.com, or call +34 96 153 86 74
No, at this time we do not have this option, you can only place orders through the website
You can make the payment through PayPal and debit / credit card
Do you have more questions? contact us
Spain, Central European Time (UTC/GMT +1 hour)
Monday to Friday from 9:30am. to 14:00pm. – 15:00pm. to 18:30pm.
Saturdays from 9:30am. to 14:00pm. – 15:00pm. to 16:30pm.
+34 96 153 86 74
infopackra@gmail.com
Avda. de la Cova 35
46940 Manises
València (España)